⚠️ Safety information for using titanium cooking equipment at home

THE Casters, pots and titanium steam supports are designed to offer a Efficient and sustainable cooking experience. However, to guarantee optimal and secure use, it is important to follow certain recommendations.

🔥 Never fire a vacuum

The titanium Heat very quickly And can reach high temperatures in a few seconds. Heat a saucepan or an empty Dutch oven can damage the material and alter its performance. Always add a little oil, water or food before lighting the heat.

🏺 Compatibility with heat sources

Titanium tangs and pots are compatible with All types of cooking plates (gas, electric, ceramic, induction). However, be sure to use a plate adapted to the size of the bottom of your pan For a homogeneous heat diffusion and avoid any localized overheating.

🖐️ Manipulation and precaution against heat

Titanium being an excellent thermal conductor, the handles of certain utensils can heaten. It is recommended to use kitchen gloves or maneuver To avoid any risk of burning when handling.

🚿 Maintenance and cleaning

Although the titanium pans are easy to clean, avoid using metal or abrasive sponges that could alter their surface 🧼. A simple wash with hot water and soft soap is enough to preserve their quality and extend their lifespan.

⚖️ Use of steam media

When using a titanium steam support, be sure not to Overload the container in order to allow a Optimal vapor circulation. Always handle the support carefully after use, because steam can cause burns.

✅ Efficient and secure cooking on a daily basis

By respecting these precautions, your titanium cooking equipment will offer a safe and efficient culinary experience, while guaranteeing Exceptional longevity. Reliable equipment for tasty meals and a more pleasant kitchen at home!

- essential information

📦 Delivery information

We are committed to offering you options Fast and secure delivery 🏎️, wherever you are. Every day, we send orders to hundreds of customers around the world in collaboration with UPS (united parcel service) 📮, a reliable and recognized carrier.

⏳ Delivery times

The time required to receive your order is divided into two steps:

• ⏱️ Treatment time : 1 to 2 working days.
• 🚀 Delivery time : 2 to 7 working days depending on your location.

🚛 Delivery methods

All our orders are shipped via Ups, guaranteeing effective management and real -time monitoring 🔍.

💰 Delivery costs

Delivery costs are automatically adjusted Depending on your geographic area 🌍. You can consult the precise price on the order page before finalizing your purchase.

⚠️ Noticed : Due to the impact of COVID-19, Delivery delays can occur. We thank you for your understanding.

🔄 Return and reimbursement policy

❌ Order cancellation

You can Cancel your order As long as the product has not been shipped or manufactured. In case of cancellation before shipping, a full refund 💳 will be carried out. Once the order has been sent, it will no longer be possible to cancel it.

🔙 Return conditions

We accept them Returns within 14 days depending on the delivery of the product, under certain conditions 📌 :

• The article must be unusual, in perfect condition and returned in its original packaging 📦.
• You must provide a received or proof of purchase 🧾.
• Please contact our customer service 📞 To obtain the return address and precise instructions.

⚠️ Exceptions : THE Personalized items or made on order are not not eligible On the return.

💸 Return

• If the return is at the customer's initiative, shipping costs are responsible 💰.
• If the return is due to a error on our part (incorrect or damaged product), we will support all the return costs 🆓.
• No restocking fees will not be applied ✅.

🔄 Reimbursement process

Once your return has been received and inspected, you will receive a Confirmation by e-mail 📩 indicating the approval or refusal of the reimbursement.

• If your return is approved, a refund will be processed and credited on your Initial payment method 💳 within a few days.
• If you do not receive your refund within a reasonable time, please:

We strive to offer you a Simple and secure online shopping experience 🛍️. For any questions concerning the delivery 🚚 or the return of a product 🔄, OUR customer service is at your disposal to accompany you at each stage 😊.