⚠️ Safety Information for Using Titanium Cooking Equipment at Home

Titanium pots, pans and steamers are designed to provide a high-performance and durable cooking experience . However, to ensure optimal and safe use, it is important to follow certain recommendations.

🔥 Never heat when empty

Titanium heats very quickly and can reach high temperatures in seconds. Heating an empty pan or pot can damage the material and affect its performance . Always add a little oil, water or food before lighting the fire.

🏺 Compatibility with heat sources

Titanium pots and pans are compatible with all types of cooktops (gas, electric, ceramic, induction). However, make sure to use a plate that is suitable for the size of the bottom of your pan for even heat distribution and to avoid localized overheating.

🖐️ Handling and precaution against heat

Titanium is an excellent heat conductor, so the handles of some utensils can heat up quickly . It is recommended to use oven mitts or pot holders to avoid any risk of burns when handling.

🚿 Maintenance and cleaning

Although titanium pans are easy to clean , avoid using metal or abrasive sponges that could alter their surface 🧼. A simple wash with hot water and mild soap is enough to preserve their quality and extend their lifespan.

⚖️ Using steam supports

When using a titanium steamer rack , be careful not to overload the container to allow for optimal steam circulation . Always handle the rack with care after use, as steam can cause burns.

✅ Efficient and safe cooking every day

By following these precautions, your titanium cooking equipment will provide a safe and efficient cooking experience , while ensuring exceptional longevity . Reliable equipment for tasty meals and more enjoyable cooking at home!

- Essential Information

📦 Shipping Information

We are committed to providing you with fast and secure delivery options 🏎️, wherever you are. Every day, we ship orders to hundreds of customers around the world in partnership with UPS (United Parcel Service) 📮, a trusted and recognized carrier.

⏳ Delivery Times

The time it takes to receive your order is divided into two stages:

• ⏱️ Processing time : 1-2 business days.
• 🚀 Delivery time : 2 to 7 working days depending on your location.

🚛 Delivery Methods

All our orders are shipped via UPS , guaranteeing efficient handling and real-time tracking 🔍.

💰 Shipping Costs

Shipping costs are automatically adjusted based on your geographic area 🌍. You can view the exact rate on the order page before finalizing your purchase.

⚠️ Note : Due to the impact of Covid-19, delivery delays may occur. We thank you for your understanding.

🔄 Return and Refund Policy

❌ Order Cancellation

You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be issued. Once the order has been shipped, it will no longer be possible to cancel it.

🔙 Return Conditions

We accept returns within 14 days of delivery of the product, under certain conditions 📌:

• The item must be unused , in perfect condition and returned in its original packaging 📦.
• You must provide a receipt or proof of purchase 🧾.
• Please contact our customer service 📞 for the return address and exact instructions.

⚠️ Exceptions : Personalized or made-to-order items are not eligible for return.

💸 Return Fees

• If the return is initiated by the customer , the shipping costs are their responsibility 💰.
• If the return is due to an error on our part (incorrect or damaged product), we will cover the full return costs 🆓.
• No restocking fees will be applied ✅.

🔄 Refund Process

Once your return is received and inspected, you will receive an email confirmation 📩 indicating the approval or rejection of the refund.

• If your return is approved , a refund will be processed and credited to your original method of payment 💳 within a few days.
• If you do not receive your refund within a reasonable time frame, please:

We strive to provide you with a simple and secure online shopping experience 🛍️. For any questions regarding delivery 🚚 or returning a product 🔄, our customer service is at your disposal to assist you at every step 😊.