⚠️ Safety information for using titanium equipment for hydration at home

Titanium mugs, water bottles, thermoses, cups, coffee machines, teapots and tea balls offer an optimal hydration experience , combining resistance, practicality and durability . To ensure safe use and extend their lifespan, here are some essential precautions to follow.

🔥 Beware of high temperatures

Titanium retains heat very well . When pouring a hot drink into a cup, teapot or thermos, be careful not to burn yourself by touching the surface . Wait a few moments before drinking to avoid burning your mouth.

🏺 Do not use in microwave

Titanium mugs, thermoses and teapots should never be placed in the microwave , as this metal can cause sparks and damage the appliance ⚡. Prefer reheating on a hotplate or a bain-marie to heat your drinks safely.

🚿 Cleaning and maintenance

Titanium is easy to clean , but it is advisable to avoid abrasive sponges or harsh chemicals 🧼. A simple rinse with warm water and mild soap is enough to remove residue and preserve the smooth surface of your accessories.

💨 Using Tea Balls and Teapots

When using a titanium tea ball or teapot , be careful not to overload the tea leaves , in order to allow for optimal infusion 🍵. After use, rinse immediately to avoid the accumulation of tannins and maintain a pure taste for your next preparations.

⚖️ Handling thermoses and water bottles

Titanium thermoses and water bottles are airtight and designed for optimal liquid conservation . When closing a thermos containing a hot drink, be sure to open the cap gently to avoid any overpressure effect that could cause splashing 🔄.

✅ Safe and convenient daily hydration

By following these safety tips, your titanium hydration equipment will guarantee you a comfortable, hygienic and durable use 💧. Whether it's for a morning coffee, a comforting tea or a cold drink, enjoy an optimal and risk-free experience !

- Essential Information

📦 Shipping Information

We are committed to providing you with fast and secure delivery options 🏎️, wherever you are. Every day, we ship orders to hundreds of customers around the world in partnership with UPS (United Parcel Service) 📮, a trusted and recognized carrier.

⏳ Delivery Times

The time it takes to receive your order is divided into two stages:

• ⏱️ Processing time : 1-2 business days.
• 🚀 Delivery time : 2 to 7 working days depending on your location.

🚛 Delivery Methods

All our orders are shipped via UPS , guaranteeing efficient handling and real-time tracking 🔍.

💰 Shipping Costs

Shipping costs are automatically adjusted based on your geographic area 🌍. You can view the exact rate on the order page before finalizing your purchase.

⚠️ Note : Due to the impact of Covid-19, delivery delays may occur. We thank you for your understanding.

🔄 Return and Refund Policy

❌ Order Cancellation

You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be issued. Once the order has been shipped, it will no longer be possible to cancel it.

🔙 Return Conditions

We accept returns within 14 days of delivery of the product, under certain conditions 📌:

• The item must be unused , in perfect condition and returned in its original packaging 📦.
• You must provide a receipt or proof of purchase 🧾.
• Please contact our customer service 📞 for the return address and exact instructions.

⚠️ Exceptions : Personalized or made-to-order items are not eligible for return.

💸 Return Fees

• If the return is initiated by the customer , the shipping costs are their responsibility 💰.
• If the return is due to an error on our part (incorrect or damaged product), we will cover the full return costs 🆓.
• No restocking fees will be applied ✅.

🔄 Refund Process

Once your return is received and inspected, you will receive an email confirmation 📩 indicating the approval or rejection of the refund.

• If your return is approved , a refund will be processed and credited to your original method of payment 💳 within a few days.
• If you do not receive your refund within a reasonable time frame, please:

We strive to provide you with a simple and secure online shopping experience 🛍️. For any questions regarding delivery 🚚 or returning a product 🔄, our customer service is at your disposal to assist you at every step 😊.