⚠️ Safety information for using titanium plates, bowls and lunch boxes at home

Titanium plates, bowls and lunch boxes are designed to provide a safe, durable and high-performance dining experience . However, to ensure optimal use and extend their lifespan, it is essential to follow a few safety recommendations.

🌡️ Do not overheat in microwave

Titanium is not microwave safe as it can cause sparks and damage your appliance. Prefer heating on a hotplate, in the oven or in a bain-marie to heat your dishes safely.

🔥 Use on heat source

Although titanium is resistant to high temperatures, it heats up very quickly . When using it on a stovetop or in an oven, use gloves or potholders to avoid burns.

🥄 Avoid using metal utensils

To preserve the integrity of your plates and bowls, it is recommended to use wooden, silicone or plastic utensils . This prevents scratches and prolongs the life of the titanium's natural coating.

🚿 Cleaning and maintenance

Titanium is easy to clean, but it is best not to use abrasive sponges that could leave micro-scratches. A simple wash in warm water with mild soap is enough to maintain its shine and effectiveness.

🏠 Storage and handling

To avoid any shock or deformation, store your plates, bowls and lunch boxes in a dry and well-ventilated place . Even if they are resistant, a violent shock can damage them or deform them slightly.

✅ Safe and durable use for everyday use

By following these safety instructions, your titanium plates, bowls and lunch boxes will offer you reliable and practical use on a daily basis . Designed to last, they guarantee hygiene, resistance and comfort of use for all your meals at home.

- Essential Information

📦 Shipping Information

We are committed to providing you with fast and secure delivery options 🏎️, wherever you are. Every day, we ship orders to hundreds of customers around the world in partnership with UPS (United Parcel Service) 📮, a trusted and recognized carrier.

⏳ Delivery Times

The time it takes to receive your order is divided into two stages:

• ⏱️ Processing time : 1-2 business days.
• 🚀 Delivery time : 2 to 7 working days depending on your location.

🚛 Delivery Methods

All our orders are shipped via UPS , guaranteeing efficient handling and real-time tracking 🔍.

💰 Shipping Costs

Shipping costs are automatically adjusted based on your geographic area 🌍. You can view the exact rate on the order page before finalizing your purchase.

⚠️ Note : Due to the impact of Covid-19, delivery delays may occur. We thank you for your understanding.

🔄 Return and Refund Policy

❌ Order Cancellation

You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be issued. Once the order has been shipped, it will no longer be possible to cancel it.

🔙 Return Conditions

We accept returns within 14 days of delivery of the product, under certain conditions 📌:

• The item must be unused , in perfect condition and returned in its original packaging 📦.
• You must provide a receipt or proof of purchase 🧾.
• Please contact our customer service 📞 for the return address and exact instructions.

⚠️ Exceptions : Personalized or made-to-order items are not eligible for return.

💸 Return Fees

• If the return is initiated by the customer , the shipping costs are their responsibility 💰.
• If the return is due to an error on our part (incorrect or damaged product), we will cover the full return costs 🆓.
• No restocking fees will be applied ✅.

🔄 Refund Process

Once your return is received and inspected, you will receive an email confirmation 📩 indicating the approval or rejection of the refund.

• If your return is approved , a refund will be processed and credited to your original method of payment 💳 within a few days.
• If you do not receive your refund within a reasonable time frame, please:

We strive to provide you with a simple and secure online shopping experience 🛍️. For any questions regarding delivery 🚚 or returning a product 🔄, our customer service is at your disposal to assist you at every step 😊.