⚠️ Safety information for the use of titanium equipment for outdoor hydration

THE mugs, gourds, cups, mugs with coffee filter, tea and flasks in titanium are perfect for optimal hydration during your outdoor adventures. However, to guarantee safe use and prolong their lifespan, here are some essential precautions to follow.

🔥 Watch out for high temperatures

The titanium keeps heat very well, which can cause accidental burns If you don't pay attention. When you pour a hot drink in a mug, thermos or teapot, wait a few moments before drinking and using an insulating cover or sleeve To avoid burning yourself.

❄️ Do not freeze the gourds and flasks filled

Titanium gourds and flasks are Designed to support extreme temperatures, but The freezing water expands, which can damage the cap or cause cracks. To avoid this problem, do not fully fill your gourd before placing it in a very cold environment.

🏕️ Check waterproofing before transport

Before going hiking or trek, make sure that The cap of your gourd or flange is well closed. A poorly screwed lid can lead to leaks in your bag. Always test the tightness in Topping your container for a few seconds Before taking her with you.

🚿 Cleaning and maintenance in the great outdoors

After use, always rinse your mug, gourd or teapot With a little drinking water 🧼. For optimal maintenance, use a fine brush To clean the inside of the cloths and titanium straws. Avoid them aggressive detergents, especially if you should wash your equipment in the great outdoors.

☕ Handling mugs with coffee filter and teapots

When you use a mug with coffee filter or teapot, be sure to not to fill To avoid overflows and risk of burns. After infusion, leave cool down Before manipulating the filter and rinse it immediately to avoid the accumulation of coffee or tea residues.

✅ Safety and efficient hydration surrounded by nature

By respecting these precautions, your titanium hydration equipment will guarantee you a comfortable, hygienic and sustainable use 💧. Whether for a morning coffee, an infusion after a long walk or a cold drink during your expeditions, the titanium remains The best choice to drink with confidence !

- essential information

📦 Delivery information

We are committed to offering you options Fast and secure delivery 🏎️, wherever you are. Every day, we send orders to hundreds of customers around the world in collaboration with UPS (united parcel service) 📮, a reliable and recognized carrier.

⏳ Delivery times

The time required to receive your order is divided into two steps:

• ⏱️ Treatment time : 1 to 2 working days.
• 🚀 Delivery time : 2 to 7 working days depending on your location.

🚛 Delivery methods

All our orders are shipped via Ups, guaranteeing effective management and real -time monitoring 🔍.

💰 Delivery costs

Delivery costs are automatically adjusted Depending on your geographic area 🌍. You can consult the precise price on the order page before finalizing your purchase.

⚠️ Noticed : Due to the impact of COVID-19, Delivery delays can occur. We thank you for your understanding.

🔄 Return and reimbursement policy

❌ Order cancellation

You can Cancel your order As long as the product has not been shipped or manufactured. In case of cancellation before shipping, a full refund 💳 will be carried out. Once the order has been sent, it will no longer be possible to cancel it.

🔙 Return conditions

We accept them Returns within 14 days depending on the delivery of the product, under certain conditions 📌 :

• The article must be unusual, in perfect condition and returned in its original packaging 📦.
• You must provide a received or proof of purchase 🧾.
• Please contact our customer service 📞 To obtain the return address and precise instructions.

⚠️ Exceptions : THE Personalized items or made on order are not not eligible On the return.

💸 Return

• If the return is at the customer's initiative, shipping costs are responsible 💰.
• If the return is due to a error on our part (incorrect or damaged product), we will support all the return costs 🆓.
• No restocking fees will not be applied ✅.

🔄 Reimbursement process

Once your return has been received and inspected, you will receive a Confirmation by e-mail 📩 indicating the approval or refusal of the reimbursement.

• If your return is approved, a refund will be processed and credited on your Initial payment method 💳 within a few days.
• If you do not receive your refund within a reasonable time, please:

We strive to offer you a Simple and secure online shopping experience 🛍️. For any questions concerning the delivery 🚚 or the return of a product 🔄, OUR customer service is at your disposal to accompany you at each stage 😊.