- Essential Information
📦 Delivery Information
We are committed to offering you options for fast and secure delivery 🏎️, wherever you are. Every day, we ship orders to hundreds of customers worldwide in collaboration with UPS (United Parcel Service) 📮, a reliable and recognized carrier.
⏳ Delivery Times
The time required to receive your order is divided into two stages:
- ⏱️ Processing time : 1 to 2 business days.
- 🚀 Delivery time : 2 to 7 business days depending on your location.
🚛 Delivery Methods
All our orders are shipped via UPS, guaranteeing effective care and real-time monitoring 🔍.
💰 Delivery Fees
The delivery costs are automatically adjusted Depending on your geographical area 🌍. You can check the exact price on the order page before finalizing your purchase.
⚠️ Noticed Due to the impact of Covid-19, delivery delays may occur. Thank you for your understanding.
🔄 Return and Refund Policy
❌ Order Cancellation
You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be processed. Once the order has been shipped, it will no longer be possible to cancel it.
🔙 Return Conditions
We accept the returns within 14 days following product delivery, under certain conditions 📌:
- The article must be not usedin perfect condition and returned in its original packaging 📦.
- You must provide a receipt or proof of purchase 🧾.
- Please contact our customer service 📞 to obtain the return address and precise instructions.
⚠️ Exceptions : THE personalized items or made to order are not eligible upon returning.
💸 Return Fees
- If the return is to the client's initiativeShipping costs are at his expense 💰.
- If the return is due to a our mistake (incorrect or damaged product), we will take care of it the full return costs 🆓.
- No restocking fees will not be applied ✅.
🔄 Refund Process
Once your return has been received and inspected, you will receive a confirmation by email 📩 indicating approval or refusal of the refund.
- If your return is approvedA refund will be processed and credited to your initial payment method 💳 within a few days.
- If you do not receive your refund within a reasonable timeframe, please:
We strive to offer you a simple and secure online shopping experience 🛍️. For any questions regarding the delivery 🚚 or the product return 🔄, our customer service is available to assist you at every step 😊.
