Privacy policy
Last update: April 30, 2025
This privacy policy describes how Keith Titanium (the "site", "we", "our" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase on keitheurope.com (the "site") or communicate otherwise with us about the site (collectively, the "services"). For the purposes of this Privacy Policy, "you", "your" and "your" designate you as a service user, whether you are a client, a website visitor or another person whose information we have collected in accordance with this confidentiality policy.
Please read this privacy policy carefully.
Changes in this Privacy Policy
We can update this Privacy Policy from time to time, in particular to reflect the changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised privacy policy on the site, will update the date of "last update" and take any other measure required by the legislation in force.
How we collect and use your personal information
To provide services, we collect and have collected in the past 12 months Personal information about you from various sources, as shown below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses exposed below, we may use the information we collect about you to contact you, provide or improve services, comply with any applicable legal obligation, enforce applicable service conditions and protect or defend the services, our rights and the rights of our users or other.
Personal information that we collect
The types of personal information we get about you depend on how you interact with our site and use our services. When we use the term "personal information", we refer to the information that identifies you, concern you, describe you or may be associated with you. The following sections describe the specific categories and types of personal information that we collect.
Information we collect directly from you
The information you submit to us directly via our services may include:
- Contact details Including your name, address, telephone number and email address.
- Orders Including your name, your billing address, your shipping address, your payment confirmation, your email address and your phone number.
- Account information Including your username, your password, your security questions and other information used to guarantee account security.
- Customer service information Including the information you choose to include in communications exchanged with us, for example, when sending a message through the services.
Some services of the services may require you to directly provide us with certain information about you. The fact does not provide this information could prevent you from using or accessing these features.
What information do we collect on your use?
We can also automatically collect certain information on your interaction with services (" Use data »). To do this, we can use cookies, pixels and similar technologies (" Cookies »). Use data may include information on how you access our site and your account and use it, including device information, browser information, information on your network connection, IP address and other information relating to your interaction with services.
Information we get from third parties
Finally, we may obtain information about you from third parties, in particular from suppliers and service providers who are likely to collect information on our behalf, such as:
- Companies that support our site and services, such as Shopify.
- Our payment processing organizations, which collect payment information (for example, information on the bank account, the credit or debit card, the billing address) to process your payment in order to execute your orders and provide you with the products or services you have requested, in order to execute the contract we have concluded with you.
- When you visit our site, open or click on the emails we send you, or interact with our services or advertisements, we, or third parties we work with, can automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the section below, Websites and third -party links.
How we use your personal information
- Supply of products and services. We use your personal information to provide you with the services in order to execute the contract we have concluded with you, in particular to process your payments, execute your orders, send you notifications relating to your account, your purchases, returns, exchanges or other transactions, to create, keep and manage your account, organize shipping, facilitate any feedback and exchanges. We can also improve your purchasing experience by allowing Shopify to match your account with other Shopify services that you can choose to use. In this case, Shopify will process your information as indicated in its privacy policy and its confidentiality policy relating to consumers.
- Marketing and advertising. We may use your personal information for marketing and promotion purposes, for example to send marketing, advertising and promotional communications by e-mail, SMS or mail, and to show you advertisements for products or services. This may include using your personal information to better adapt services and advertising on our site and other websites. If you live in the EEE, the legal basis for these data processing activities lies in our legitimate interest in selling our products, in accordance with art. 6 (1) (f) of the GDPR.
- Safety and prevention of fraud. We use your personal information to detect, investigate or take measures concerning possible fraudulent, illegal or malicious activities. If you choose to use the services and create an account, you are responsible for ensuring the security of your account identification information. We strongly recommend that you do not share your username, password or other access information. If you think your account has been compromised, please contact us immediately. If you live in the EEE, the legal basis for these data processing activities lies in our legitimate interest in ensuring the security of our website for you and other customers, in accordance with art. 6 (1) (f) of the GDPR.
- Communicate with you and improve services. We use your personal information to provide you with customer service and improve our services. This is in our legitimate interest in order to ensure our responsiveness, to provide you with effective services and to maintain our commercial relationship with you. according to art. 6 (1) (f) of the GDPR.
Cookies
Like many websites, we use cookies on our site. To obtain specific information on the cookies we use to operate our shop with Shopify, go to https://www.shopify.com/legal/cookies. We use cookies to operate and improve our site and our services (including to memorize your actions and preferences), to carry out analyzes and better understand the interaction of users with services (in our legitimate interest to administer, improve and optimize services). We can also allow third parties and service providers to use cookies on our site in order to better adapt services, products and advertisements on our site and other websites.
Most browsers automatically accept the default cookies, but you can choose to configure your browser so that it deletes or reject cookies with your browser checks. Please keep in mind that the deletion or blocking of cookies can harm your user experience and cause dysfunction of certain services, including certain general features and features, or their unavailability. In addition, blocking cookies may not completely prevent the way in which we share information with third parties such as our advertising partners.
Our website also recognizes the signal Global Privacy Control (GPC), which allows you to refuse certain uses or disclosure of your information. If you inform us of your preference via GPC, we will process this signal as a valid request for refusal of targeted sharing/advertising for the browser or associated device and, if we are able to associate the device sending the signal to a Shopify account, we will also apply this request to the account. To find out more about Global Privacy Control (GPC), you can consult https://globalprivacycontrol.org/. Besides Global Privacy Control, we do not recognize other monitoring signals ("Do No Track") that can be sent from your web browser or device.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for contract execution ends, for legitimate purposes and for other reasons subject to this Privacy Policy. It can be in particular:
- Suppliers or other third parties who perform services on our behalf (for example, IT management, payments processing, data analysis, customer service, cloud storage, control of orders and shipping).
- With business and marketing partners To provide you with services and send you advertising. Our business and marketing partners will use your information in accordance with their own privacy opinions.
- When you ask us to disclose or consent in any other way to what we disclose certain information to third parties, for example to send you products or via your use of social media widgets or identifiers, with your consent.
- With our affiliates or within our group of companies, in our legitimate interest in managing a prosperous business.
- As part of a commercial transaction as a merger or bankruptcy, to comply with the applicable legal obligations (including to meet the assignments to appear, the search mandates and similar requests), to enforce applicable service conditions and to protect or defend the services, our rights and the rights of our users or third parties.
In the past 12 months, we have disclosed The following categories of personal and sensitive information concerning users for the purposes described above in the sections "How we collect and use your personal information" And "How we disclose personal information" :
| Category | Recipient categories |
|---|---|
|
|
We do not use and do not disclose sensitive personal information without your consent or in order to deduce characteristics concerning you.
With your consent, we share personal information in order to carry out advertising and marketing activities, as follows.
We have "sold" and "shared" (such as these terms are defined in the legislation in force) of personal information in the previous 12 months in order to carry out advertising and marketing activities, as follows.
| Personal information categories | Recipient categories |
|---|---|
| Identifiers such as name, email address and telephone number | Trade and marketing partners |
| Commercial information such as the registers of products or services purchased | Trade and marketing partners |
| Use data | Trade and marketing partners |
Websites and third -party links
Our site can provide links to websites or other online platforms operated by third parties. If you are following links to unpaid sites or we do not control, you must consult their privacy and security policies as well as their other general conditions of use. We do not guarantee and are not responsible for the confidentiality or security of these sites, including the accuracy, completeness or reliability of the information found on these sites. The information you provide on public or semi-publicity areas, including the information you share on third-party social media platforms, can also be visible by other users of services and/or by users of said third-party platforms, without the use we make of it or that in fact a third party being limited. The fact that we include this type of links does not imply, in itself, an approval of the content of said platforms or their owners or operators, except in the situations set out in the services.
Children's data
The services are not intended to be used by children, and we knowingly collect any personal information on children. If you are the parent or tutor of a child who has provided us with his personal information, you can contact us using the contact details indicated below to request their deletion.
On the effective date of this privacy policy, we do not really know that we "share" or "sell" (depending on the definition allocated to these terms in the legislation in force) personal information of people under 16 years of age.
Security and storage of your information
Note that no safety measure is perfect or inviolable and that we cannot guarantee "absolute security". In addition, all the information you send to us are likely not to be secured during their transit. We recommend that you do not use unsecured channels to provide us with sensitive or confidential information.
The shelf life of your personal information depends on different factors, for example if we need this information to keep your account, provide services, comply with legal obligations, resolve disputes or enforce other contracts and policies in force.
Your rights
Depending on your place of residence, you can benefit from all or part of the rights listed below in connection with your personal information. However, these rights are not absolute and can only apply in certain circumstances, and in some cases we can refuse your request as the law allows.
- Right of access / knowledge : You may have the right to request access to the personal information we hold about you, including the details relating to how we use and share your information.
- Right of deletion : You may have the right to request that we delete the personal information that we keep about you.
- Right of correction : You may have the right to request that we are correcting the personal information we keep about you.
- Portability : You may have the right to receive a copy of the personal information that we hold about you and to ask that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right of refusal of sale, sharing or targeted advertising : You may have the right to ask us not to "sell" or "share" your personal information or to refuse the processing of your personal information for purposes considered as "targeted advertising", as defined in the laws relating to confidentiality. Please note that if you visit our site while the signal preferably unsubscribed from Global Privacy Control is activated, depending on where you are, we will automatically treat this as a request to unsubscribe for the "sale" or "sharing" information for the device and the browser you use to visit the site.
- Treatment restriction : You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent : When we are based on your consent to process your personal information, you may have the right to withdraw said consent.
- Call : You may have the right to call on our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Communication preference management : We can send you promotional emails that you can refuse to receive at any time using the unsubscribe option displayed in our emails. If you unsubscribe, we can continue to send you non-promotional emails, such as those concerning your account or the orders you have placed.
You can exercise any of these rights when indicated on our site or by contacting us using the contact details indicated below.
We will not commit any discrimination against you if you exercise any rights. We may need to collect information from you to check your identity, such as your email address or information on your account, before giving a substantial response to the request. In accordance with applicable laws, you can designate an authorized agent to make requests on your behalf in order to exercise your rights. Before accepting such a request from an agent, we will demand that it provide proof that you authorized it to act on your behalf, and we may need you to check your identity directly with us. We will respond to your request as soon as possible, as required by the legislation in force.
Complaints
If you have complaints to issue concerning how we process your personal information, please contact us using the contact details provided below. If our response to your complaint does not satisfy you, depending on your place of residence, you may have the right to appeal to our decision by contacting us using the contact details indicated below, or to file your complaint with your local authority in terms of data protection. For the EEE, you will find here A list of control authorities responsible for data protection.
International users
Please note that we can transfer, store and process your personal information outside the country in which you live. Your personal information is also processed by employees and by service providers and third -party partners in these countries.
If we transfer your personal information outside Europe, we will use recognized transfer mechanisms such as the contractual types of the European Commission or any equivalent contract issued by the competent authority of the United Kingdom, as the case may be, unless the transfer of data is made to a deemed country providing an adequate level of protection.
Contact
If you have questions about our practices in terms of confidentiality or on this Privacy Policy, or if you wish to exercise one of the rights you have, please call us or send us an email to contact@keitheurope.com or contact us at 253-261 Hennessy Road, Wan Chai, HK, HK.
For the purposes of applicable data protection laws and unless otherwise indicated, we are responsible for processing your personal information.