⚠️ Safety information for using titanium plates, bowls and lunch boxes at home

Titanium plates, bowls and lunch boxes are designed to offer a safe, sustainable and high-performing culinary experienceHowever, to ensure optimal use and extend their lifespan, it is essential to follow some safety recommendations.

🌡️ Do not overheat in the microwave

Titanium is not microwave safebecause it can cause sparks and damage your device. Prefer heating on a hob, in the oven or in a bain-marie to safely reheat your food.

🔥 Use on a heat source

Although titanium is resistant to high temperatures, it heats up very quicklyWhen using it on a hob or in an oven, use gloves or oven mitts to avoid burns.

🥄 Avoid using metal utensils

To preserve the integrity of your plates and bowls, it is recommended to use utensils made of wood, silicone or plasticThis prevents scratches and prolongs the life of the natural titanium coating.

🚿 Cleaning and maintenance

Titanium is easy to clean, but it is best to Do not use abrasive sponges. which could leave micro-scratches. A simple wash with warm water and mild soap is enough to maintain its shine and effectiveness.

🏠 Storage and handling

To avoid any impact or deformation, store your plates, bowls and lunch boxes in a dry and well-ventilated placeEven though they are resistant, a violent impact can damage or slightly deform them.

✅ Safe and durable everyday use

By following these safety guidelines, your titanium plates, bowls and lunch boxes will offer you reliable and practical everyday useDesigned to last, they guarantee hygiene, durability and ease of use for all your meals at home.

- Essential Information

📦 Delivery Information

We are committed to offering you options for fast and secure delivery 🏎️, wherever you are. Every day, we ship orders to hundreds of customers worldwide in collaboration with UPS (United Parcel Service) 📮, a reliable and recognized carrier.

⏳ Delivery Times

The time required to receive your order is divided into two stages:

• ⏱️ Processing time : 1 to 2 business days.
• 🚀 Delivery time : 2 to 7 business days depending on your location.

🚛 Delivery Methods

All our orders are shipped via UPS, guaranteeing effective care and real-time monitoring 🔍.

💰 Delivery Fees

The delivery costs are automatically adjusted Depending on your geographical area 🌍. You can check the exact price on the order page before finalizing your purchase.

⚠️ Noticed Due to the impact of Covid-19, delivery delays may occur. Thank you for your understanding.

🔄 Return and Refund Policy

❌ Order Cancellation

You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be processed. Once the order has been shipped, it will no longer be possible to cancel it.

🔙 Return Conditions

We accept the returns within 14 days following product delivery, under certain conditions 📌:

• The article must be not usedin perfect condition and returned in its original packaging 📦.
• You must provide a receipt or proof of purchase 🧾.
• Please contact our customer service 📞 to obtain the return address and precise instructions.

⚠️ Exceptions : THE personalized items or made to order are not eligible upon returning.

💸 Return Fees

• If the return is to the client's initiativeShipping costs are at his expense 💰.
• If the return is due to a our mistake (incorrect or damaged product), we will take care of it the full return costs 🆓.
• No restocking fees will not be applied ✅.

🔄 Refund Process

Once your return has been received and inspected, you will receive a confirmation by email 📩 indicating approval or refusal of the refund.

• If your return is approvedA refund will be processed and credited to your initial payment method 💳 within a few days.
• If you do not receive your refund within a reasonable timeframe, please:

We strive to offer you a simple and secure online shopping experience 🛍️. For any questions regarding the delivery 🚚 or the product return 🔄, our customer service is available to assist you at every step 😊.