⚠️ Safety information for using titanium equipment for outdoor hydration

Titanium mugs, water bottles, cups, coffee filter mugs, teapots, and flasks are perfect for optimal hydration during your outdoor adventures. However, to ensure safe use and extend their lifespan , here are some essential precautions to follow.

🔥 Beware of high temperatures

Titanium retains heat very well , which can lead to accidental burns if you are not careful. When pouring a hot beverage into a mug, thermos or teapot , wait a few moments before drinking and use a lid or insulating sleeve to avoid burning yourself.

❄️ Do not freeze filled water bottles and flasks

Titanium water bottles and flasks are designed to withstand extreme temperatures , but freezing water expands , which can damage the cap or cause cracks. To avoid this problem, do not completely fill your water bottle before placing it in a very cold environment.

🏕️ Check for leaks before transport

Before heading out on a hike or trek, make sure the cap of your water bottle or flask is securely closed . A loose lid can cause leaks in your bag. Always test the seal by turning your container upside down for a few seconds before taking it with you.

🚿 Cleaning and maintenance in the great outdoors

After use, always rinse your mug, flask or teapot with a little drinking water 🧼. For optimal maintenance, use a fine brush to clean the inside of titanium flasks and straws. Avoid harsh detergents , especially if you have to wash your equipment in the wilderness.

☕ Handling of coffee filter mugs and teapots

When using a coffee filter mug or teapot , be careful not to overfill to avoid spillage and burns. After brewing, let it cool slightly before handling the filter and rinse it immediately to avoid the build-up of coffee or tea residue.

✅ Safe and effective hydration in the great outdoors

By following these precautions, your titanium hydration equipment will guarantee you comfortable, hygienic and durable use 💧. Whether for a morning coffee, an infusion after a long walk or a cold drink during your expeditions , titanium remains the best choice for drinking with complete peace of mind !

- Essential Information

📦 Shipping Information

We are committed to providing you with fast and secure delivery options 🏎️, wherever you are. Every day, we ship orders to hundreds of customers around the world in partnership with UPS (United Parcel Service) 📮, a trusted and recognized carrier.

⏳ Delivery Times

The time it takes to receive your order is divided into two stages:

• ⏱️ Processing time : 1-2 business days.
• 🚀 Delivery time : 2 to 7 working days depending on your location.

🚛 Delivery Methods

All our orders are shipped via UPS , guaranteeing efficient handling and real-time tracking 🔍.

💰 Shipping Costs

Shipping costs are automatically adjusted based on your geographic area 🌍. You can view the exact rate on the order page before finalizing your purchase.

⚠️ Note : Due to the impact of Covid-19, delivery delays may occur. We thank you for your understanding.

🔄 Return and Refund Policy

❌ Order Cancellation

You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be issued. Once the order has been shipped, it will no longer be possible to cancel it.

🔙 Return Conditions

We accept returns within 14 days of delivery of the product, under certain conditions 📌:

• The item must be unused , in perfect condition and returned in its original packaging 📦.
• You must provide a receipt or proof of purchase 🧾.
• Please contact our customer service 📞 for the return address and exact instructions.

⚠️ Exceptions : Personalized or made-to-order items are not eligible for return.

💸 Return Fees

• If the return is initiated by the customer , the shipping costs are their responsibility 💰.
• If the return is due to an error on our part (incorrect or damaged product), we will cover the full return costs 🆓.
• No restocking fees will be applied ✅.

🔄 Refund Process

Once your return is received and inspected, you will receive an email confirmation 📩 indicating the approval or rejection of the refund.

• If your return is approved , a refund will be processed and credited to your original method of payment 💳 within a few days.
• If you do not receive your refund within a reasonable time frame, please:

We strive to provide you with a simple and secure online shopping experience 🛍️. For any questions regarding delivery 🚚 or returning a product 🔄, our customer service is at your disposal to assist you at every step 😊.