- essential information
📦 Delivery information
We are committed to offering you options Fast and secure delivery 🏎️, wherever you are. Every day, we send orders to hundreds of customers around the world in collaboration with UPS (united parcel service) 📮, a reliable and recognized carrier.
⏳ Delivery times
The time required to receive your order is divided into two steps:
- ⏱️ Treatment time : 1 to 2 working days.
- 🚀 Delivery time : 2 to 7 working days depending on your location.
🚛 Delivery methods
All our orders are shipped via Ups, guaranteeing effective management and real -time monitoring 🔍.
💰 Delivery costs
Delivery costs are automatically adjusted Depending on your geographic area 🌍. You can consult the precise price on the order page before finalizing your purchase.
⚠️ Noticed : Due to the impact of COVID-19, Delivery delays can occur. We thank you for your understanding.
🔄 Return and reimbursement policy
❌ Order cancellation
You can Cancel your order As long as the product has not been shipped or manufactured. In case of cancellation before shipping, a full refund 💳 will be carried out. Once the order has been sent, it will no longer be possible to cancel it.
🔙 Return conditions
We accept them Returns within 14 days depending on the delivery of the product, under certain conditions 📌 :
- The article must be unusual, in perfect condition and returned in its original packaging 📦.
- You must provide a received or proof of purchase 🧾.
- Please contact our customer service 📞 To obtain the return address and precise instructions.
⚠️ Exceptions : THE Personalized items or made on order are not not eligible On the return.
💸 Return
- If the return is at the customer's initiative, shipping costs are responsible 💰.
- If the return is due to a error on our part (incorrect or damaged product), we will support all the return costs 🆓.
- No restocking fees will not be applied ✅.
🔄 Reimbursement process
Once your return has been received and inspected, you will receive a Confirmation by e-mail 📩 indicating the approval or refusal of the reimbursement.
- If your return is approved, a refund will be processed and credited on your Initial payment method 💳 within a few days.
- If you do not receive your refund within a reasonable time, please:
We strive to offer you a Simple and secure online shopping experience 🛍️. For any questions concerning the delivery 🚚 or the return of a product 🔄, OUR customer service is at your disposal to accompany you at each stage 😊.
