⚠️ Safety information for using titanium cooking equipment at home

THE titanium stockpots, saucepans and steamer racks are designed to offer a high-performance and sustainable cooking experienceHowever, to ensure optimal and safe use, it is important to follow certain recommendations.

🔥 Never heat when empty

Titanium heats up very quickly and can reach high temperatures in seconds. Heating an empty saucepan or pot can damage the material and impair its performanceAlways add a little oil, water or food before lighting the fire.

🏺 Compatibility with heat sources

Titanium pots and pans are compatible with all types of cooktops (gas, electric, ceramic glass, induction). However, make sure you use a plate adapted to the size of the base of your pan for even heat distribution and to avoid any localized overheating.

🖐️ Handling and precautions against heat

Since titanium is an excellent thermal conductor, the handles of some utensils can heat up quicklyIt is recommended to use kitchen gloves or oven mitts to avoid any risk of burns during handling.

🚿 Maintenance and cleaning

Although titanium pans are easy to cleanAvoid using metallic or abrasive sponges that could alter their surface 🧼. A simple wash with warm water and mild soap is enough to preserve their quality and prolong their lifespan.

⚖️ Use of steam supports

When using a titanium steam support, be careful not to overload the container in order to allow a optimal steam circulationAlways handle the stand carefully after use, as steam can cause burns.

✅ Efficient and safe cooking every day

By following these precautions, your titanium cooking equipment will offer a safe and efficient dining experiencewhile guaranteeing exceptional longevityReliable equipment for tasty meals and a more enjoyable cooking experience at home!

- Essential Information

📦 Delivery Information

We are committed to offering you options for fast and secure delivery 🏎️, wherever you are. Every day, we ship orders to hundreds of customers worldwide in collaboration with UPS (United Parcel Service) 📮, a reliable and recognized carrier.

⏳ Delivery Times

The time required to receive your order is divided into two stages:

• ⏱️ Processing time : 1 to 2 business days.
• 🚀 Delivery time : 2 to 7 business days depending on your location.

🚛 Delivery Methods

All our orders are shipped via UPS, guaranteeing effective care and real-time monitoring 🔍.

💰 Delivery Fees

The delivery costs are automatically adjusted Depending on your geographical area 🌍. You can check the exact price on the order page before finalizing your purchase.

⚠️ Noticed Due to the impact of Covid-19, delivery delays may occur. Thank you for your understanding.

🔄 Return and Refund Policy

❌ Order Cancellation

You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund 💳 will be processed. Once the order has been shipped, it will no longer be possible to cancel it.

🔙 Return Conditions

We accept the returns within 14 days following product delivery, under certain conditions 📌:

• The article must be not usedin perfect condition and returned in its original packaging 📦.
• You must provide a receipt or proof of purchase 🧾.
• Please contact our customer service 📞 to obtain the return address and precise instructions.

⚠️ Exceptions : THE personalized items or made to order are not eligible upon returning.

💸 Return Fees

• If the return is to the client's initiativeShipping costs are at his expense 💰.
• If the return is due to a our mistake (incorrect or damaged product), we will take care of it the full return costs 🆓.
• No restocking fees will not be applied ✅.

🔄 Refund Process

Once your return has been received and inspected, you will receive a confirmation by email 📩 indicating approval or refusal of the refund.

• If your return is approvedA refund will be processed and credited to your initial payment method 💳 within a few days.
• If you do not receive your refund within a reasonable timeframe, please:

We strive to offer you a simple and secure online shopping experience 🛍️. For any questions regarding the delivery 🚚 or the product return 🔄, our customer service is available to assist you at every step 😊.