- Essential Information
đŠ Delivery Information
We are committed to offering you options for fast and secure delivery đïž, wherever you are. Every day, we ship orders to hundreds of customers worldwide in collaboration with UPS (United Parcel Service) đź, a reliable and recognized carrier.
âł Delivery Times
The time required to receive your order is divided into two stages:
- â±ïž Processing time : 1 to 2 business days.
- đ Delivery time : 2 to 7 business days depending on your location.
đ Delivery Methods
All our orders are shipped via UPS, guaranteeing effective care and real-time monitoring đ.
đ° Delivery Fees
The delivery costs are automatically adjusted Depending on your geographical area đ. You can check the exact price on the order page before finalizing your purchase.
â ïž Noticed Due to the impact of Covid-19, delivery delays may occur. Thank you for your understanding.
đ Return and Refund Policy
â Order Cancellation
You can cancel your order as long as the product has not been shipped or manufactured. In case of cancellation before shipment, a full refund đł will be processed. Once the order has been shipped, it will no longer be possible to cancel it.
đ Return Conditions
We accept the returns within 14 days following product delivery, under certain conditions đ:
- The article must be not usedin perfect condition and returned in its original packaging đŠ.
- You must provide a receipt or proof of purchase đ§Ÿ.
- Please contact our customer service đ to obtain the return address and precise instructions.
â ïž Exceptions : THE personalized items or made to order are not eligible upon returning.
đž Return Fees
- If the return is to the client's initiativeShipping costs are at his expense đ°.
- If the return is due to a our mistake (incorrect or damaged product), we will take care of it the full return costs đ.
- No restocking fees will not be applied â
.
đ Refund Process
Once your return has been received and inspected, you will receive a confirmation by email đ© indicating approval or refusal of the refund.
- If your return is approvedA refund will be processed and credited to your initial payment method đł within a few days.
- If you do not receive your refund within a reasonable timeframe, please:
We strive to offer you a simple and secure online shopping experience đïž. For any questions regarding the delivery đ or the product return đ, our customer service is available to assist you at every step đ.
